Refund Policy

Effective date: July 30, 2026

Thanks for shopping with Open Margin. This Refund Policy applies to digital products purchased through https://openmargin.net and related checkout links.

Digital products

Our products are digital downloads (for example, PDF planners and trackers). They are delivered immediately after a successful payment. Because delivery is instant and the files can be copied, all sales are generally final once the download has been made available to you.

When we will help

We want you to receive a working product. Contact us if:

• You paid but did not receive access or download links
• A file is corrupted, incomplete, or will not open as described
• You were charged more than once for the same order by mistake
• There is a clear product defect that is our fault

In those cases we will, at our option, re-send the files, replace them, or issue a full or partial refund.

When refunds are not available

We typically cannot refund purchases solely because:

• You changed your mind after download
• You bought the wrong product by mistake after access was granted
• You are unhappy with the aesthetic or style after reviewing the files
• Your device, app, or printer is incompatible with a standard PDF (the product page describes intended use)

How to request help

Email openmargin1@outlook.com within 14 days of purchase and include:

• The email used at checkout
• Order date and product name
• A short description of the issue (and a screenshot if helpful)

We aim to reply within 2 business days.

Chargebacks

If something goes wrong, please contact us first so we can fix it. Unwarranted chargebacks may lead us to revoke access and dispute the claim with our payment provider.

Changes

We may update this policy from time to time. The version on this page is the one that applies to new purchases from the date shown above.